You have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please ship back item(s) to the following address using any shipping carrier of choice:
Un Deux Trois 2301 E 7th Street Ste #F100, Los Angeles, CA 90023
If ordering through Nordstrom.com and return via mail
You have a 90-day return policy, which means you have 90 days after receiving your item to recieve reimbursement. You must initiate a return online through computer or Nordstrom App which prints the return label and must attach to the front of the box then drop at a FedEx location.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We reserve the You’ll also need the receipt or proof of purchase.
If the return window has passed the 90 day window, the item is no longer returnable.
If returning online item to a Nordstrom Store
You have a 90-day return policy, which means you have 90 days after receiving your item to recieve reimbursement.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return for processing, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. If not approved, your item(s) will be shipped back to the address that the return was sent by. Please remember, it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we’ve approved your return, please contact us at info@udtfashion.com.
