CAREFULLY READ AND UNDERSTAND THESE TERMS BEFORE ORDERING ANY PRODUCT THROUGH THIS WEBSITE.

ATTENTION: This is a legal agreement (the "Agreement") between You, the individual, company or organization ("you," "your," or "Customer") and Udtfashion ("we," "our", "Company"). By ordering, accessing, using or purchasing https://udtfashion.com/("Product") through this website or related websites (collectively the "Website"), you are agreeing to be bound by, and are becoming a party to, this Agreement. We may at our sole and absolute discretion change, add, modify, or delete portions of this Agreement at any time without notice. It is your sole responsibility to review this Agreement for changes prior to use of the Website or purchase of the Product.

IT IS STRONGLY RECOMMENDED THAT YOU REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING OR BUYING ANY PRODUCT THROUGH THE WEBSITE AND PRINT A COPY FOR YOUR RECORDS.

Terms & Conditions

Please carefully read the following terms and conditions as when you purchase any of the products from our web site, you agree and are bound to the following terms and conditions. Your order will not be processed unless you check the box near the terms and conditions signifying that you have read and agreed to the terms.

This Agreement is between our Company and you ("you" or "Customer"). This Section sets forth the terms and conditions which apply to the use by you of the website (as defined below) and any other product or service offered for sale by us and/or our affiliates.

The right to use any product or service offered by our Company is personal to you and is not transferable to any other person or entity. We reserve the right to make changes to the website, policies, and these terms at any time without notice.

Ordering & Shipping

By placing an order, you will be charged the full price of the package you selected and the order will be shipped to the address you provided during checkout. All products ship within 1-2 business days and deliver within 3-5 business days from shipment.

Disclaimer of Warranty & Limitation of Liability

The Company neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement on the website. Under no circumstances will the Company be liable for any loss or damage caused by your reliance on information obtained through the content on the website. It is your responsibility to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through the website. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content, including but not limited to financial, health, or lifestyle information, opinion, advice or other content. You understand that the statements made about the Company, or any other product mentioned on this website have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure or prevent any disease.

Indemnification

You agree to defend, indemnify and hold harmless the Company, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys' fees, arising out of the use by you of the website, including claims by other users, access, products or memberships.

Return Policy

We believe in complete customer satisfaction. You have 30 days to return product from the day the package arrives at the shipping location. We reserve the right to refuse a refund to any customer who does not meet the qualifications of the return policy guidelines. 

To return a product, you will need to include the Return Merchandise Form that in included in all packages with all tags included on merchandise in mint condition. You will receive a full refund of purchase price, minus the shipping, handling or other charges. 

Our call center is open Monday - Friday 9am-5pm PST (323) 588-1067

Return Address:

If you are not satisfied and want to return the product, please note this on the Return Merchandise Form. For more questions or concerns, please contact customerservice@udtfashion.com

Be sure to write your Order # on the Return Merchandise Form for proper account credit.

We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of delivery confirmation system to ensure proper delivery.

After the shipping department receives your return, it generally takes 1-2 weeks or sooner to process your refund. Once a return is processed, it usually takes 3-5 business days for the return to be posted to your account, depending on your financial institution. Please note once your return arrives back at the facility, there is a 72 hour period where staff will not be allowed to touch packages due to COVID-19. These terms are subject to change. 

Please note the following terms:

  • Packages marked "Return to Sender" will NOT be processed or refunded.

  • Refunds will only be issued to the same form of payment originally used for purchase.

  • Customer is responsible for return shipping charges.

  • After the warehouse receives your return, it generally takes 1-2 weeks to process your return. Please keep in mind that your bank typically posts credit in the billing cycle in which it was received. Therefore, the number of days it takes for credit to post to your account may vary, depending on your banking institution's billing and credit schedule.

  • Our customer service representatives may offer you a discounted price or partial refund if you call to cancel your account. You may accept or reject the discounted price or partial refund. If you reject the discount or partial refund, then in order to obtain your refund you will be required to return the product to us using an RMA number as described above. If you accept the discount or partial refund, you agree to waive your right to return this order.

Reversals & Chargebacks

We consider Chargebacks and reversals as potential cases of fraudulent use of our services and/or theft of services, and will be treated as such. We reserve the right to file a complaint with the appropriate local and federal authorities to investigate. Be advised that all activity and IP address information is being monitored and that this information may be used in a civil and/or criminal case(s) against a client if there is fraudulent use and or theft of services.

Representations

You hereby represent and warrant that:

  1. You are age eighteen (18) or older.

  2. You have read this Agreement and thoroughly understand the terms contained.

  3. You further represent that our Company has the right to rely upon all information and may contact you by email, telephone or postal mail for any purpose regarding the use of this website

Billing & Customer Support

We welcome all support inquires by the following methods:

Phone: (323) 588-1067

customerservice@udtfashion.com

5810 S 2nd Street, Vernon, CA 90058

Return Address

Un Deux Trois 5810 S 2nd Street, Vernon, CA 90058

Applicable Law

The laws of the United States will govern and construe these Terms of Use without giving effect to any conflict of laws provisions to the contrary.