| 1. |
|
HOW DO YOU PRONOUNCE THE NAME OF YOUR COMPANY? WHAT DOES “UN DEUX TROIS” MEAN? |
|
|
|
It is pronounced “OON DUE TWA” and was founded in 1990 by Colin Shorkend, chairman and founder. The name Un Deux Trois was selected because it represents clothing to be simply put together as “one two three.” |
|
| 2. |
|
HOW MANY STORES DO YOU HAVE? |
|
|
|
Un Deux Trois currently operates five corporate stores in Studio City, Brentwood, Tarzana, Beverly Hills and Dallas. UDT store hours are all 7 days a week 10.30am to 6pm. UDT also wholesales to 350 specialty stores throughout the United States, Europe and Canada. The line is also sold at better department stores throughout the United States including Bloomingdales, Nordstrom, Neiman Marcus and Saks Fifth Avenue. |
|
| 3. |
|
HOW DO I KNOW WHAT SIZE TO ORDER? |
|
|
|
We have a size chart which should help determine what size is more suitable for our customers.
If you would like us to help you, please email undeux3@sbcglobal.net with chest , waist and hip measurements and we will gladly assist you in getting the correct size. Please specify the style on your email correspondence. |
|
| 4. |
|
HOW DO I GET A SPECIAL OCCASION DRESS MADE? |
|
|
|
We offer personalized services with the designer , Bev at any of our stores and appointments can be made by calling (310) 820-7565. Any questions regarding your special dress or suites will be answered by our friendly and experienced staff members including pricing and timing. Speak to Melissa. |
|
| 5. |
|
WHAT IF I LOVE A STYLE AND CANNOT FIND IT IN A STORE THAT COMES FROM UN DEUX TROIS? |
|
|
|
Please contact us and we will locate the item for you or we will make it for you! Call 310 820 7565 and speak to Melissa. |
|
| 6. |
|
WHAT IS A PRETEEN? |
|
|
|
A preteen is a girl aged 11-14 who is developing at a faster rate than her peers. We cut the clothes and rework the style to be more “junior” looking without compromising her age. The girls feel more comfortable and parents don’t feel that the clothing is too “sexy” like a junior fit. |
|
| 7. |
|
HOW DO I APPLY FOR A JOB AT UN DEUX TROIS? |
|
|
|
Applications for employment opportunities at Un Deux Trois wholesale and retail can be emailed to UNDEUX3@sbcglobal.net. |
|
| 8. |
|
HOW SOON AFTER MY ORDER WILL I BE SHIPPED? |
|
|
|
| Standard Order Received By |
Standard Order Shipped By |
Expected Delivery |
| Sunday |
Wednesday |
1-6 business days later |
| Monday |
Thursday |
1-6 business days later |
| Tuesday |
Friday |
1-6 business days later |
| Wednesday |
Monday |
1-6 business days later |
| Thursday |
Tuesday |
1-6 business days later |
| Friday |
Wednesday |
1-6 business days later |
| Saturday |
Wednesday |
1-6 business days later |
|
|
| 9. |
|
WHAT IS THE INTERNATIONAL SHIPPING RATE? |
|
|
|
FOR INTERNATIONAL SHIPPING RATES PLEASE CONTACT US DIRECTLY BY PHONE OR EMAIL.
TOLL FREE.866 3869741.
GO TO CONTACTS FOR EMAIL ACCESS. PLEASE INCLUDE THE STYLES YOU ARE INTERESTED IN ORDERING YOUR NAME , PHONE NUMBER, SHIPPING ADDRESS, AND HOW SOON THE ITEMS ARE NEEDED. |
|
| 10. |
|
ONCE I HAVE MADE MY ORDER, IS MY SHIPMENT GARANTEED? |
|
|
|
IN STOCK MERCHANDISE
Usually is processed and shipped (in other words, leaves our fulfillment center) within 3 business days. udtfashion.com will let you know by a follow-up message if the merchandise you have selected is not currently in stock or if we need to confirm availability. All orders are subject to credit approval. |
|